Communication skill is an important competency for managers. Likewise, it forms a critical segment of our leadership development programme.
As managers, we often TELL employees what to do. We instruct them, and we correct their mistakes.
However, are they receiving what we are saying to them? What are some ways to influence them and to ensure that we are connecting, instead of taking turns to talk?
In our leadership training, participants brainstorm and share ideas how to engage their teams. Some of the tips on enhancing the effectiveness of communication includes
1. Create more opportunities for interactions such as Q&A.
2. Adding humours/ stories into your speech.
3. Seek regular feedback to ensure understanding.
4. Prepare your team before the dialogue session so that they can start thinking/working on it.