Terms & Privacy

Variation of Terms & Conditions

Performance Group reserves the right to amend these Terms and Conditions at its sole discretion. Performance Group may, but does not undertake, to notify the Customer of such changes. It is the Customer’s responsibility to review the Terms and Conditions prior to submitting any order and Performance Group shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.

  1. Applicable Law

10.1.These Terms and Conditions shall be governed by the laws of Singapore and the Customer and Performance Group agree to submit to the jurisdiction of the Singapore courts.

  1. Personal Data

11.1. The Customer authorizes Performance Group to collect, retain and use personal information about the Customer for the following purposes:

11.1.a. Undertaking any dealings or transactions with the Customer and providing continuous services to the Customer;

11.1.b. Enforcing of any legal or other rights Performance Group have against the Customer in any manner that Performance Group sees fit;

11.1.c. Assessing the Customer’s credit-worthiness;

11.1.d. Making such disclosures as may in Performance Group opinion be required for any of the above purposes;

11.1.e. Sending the Customer any advertising and/or promotional material;

11.1.f. Designing services for Customers;

11.1.g. Conducting research, such as research to determine which areas are not meeting Performance Group Customers’ needs;

11.1.h. Notifying Customers of special offers or new Products;

11.1.i. Notifying Customer of updates to this site/catalogue;

11.1.j. Performing statistical and analysis of Customers’ behavior and characteristics in order to measure interest in and use of the various areas of this site and providing this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners

11.2. The Customer further authorizes Performance Group to collect personal information about the Customer from the Customer or any other source available to Performance Group including but not limited to credit referral agencies, the Customer’s bank (present and past) and other suppliers or products and services to the Customer and other persons or companies with whom the Customer will have been associated.

11.3. The Customer is aware that any personal information supplied by the Customer will be retained by Performance Group and will be accessible to Performance Group employees and other persons or bodies corporate engaged by Performance Group for or in relation to any of the purposes listed in Clause 10.1. above, or to third parties as stated in Clause 11 below and the Customer authorizes Performance Group to disclose all or any part of any personal information provided by the Customer to such third parties.

11.4. The Customer acknowledges that Performance Group shall retain all personal information supplied by the Customer and unless otherwise notified to Performance Group may continue to contact the Customer with marketing information even after the Customer’s registration is cancelled.

  1. Confidentiality

12.1. Performance Group does not sell, rent or lease its Customer lists to any third party.

12.2. Personal data held by Performance Group relating to its Customers or to visitors to this site will be kept confidential. However Performance Group may provide this information to third parties in relation to services provided by Performance Group. All such third parties are prohibited from using Customer’s personal data except to provide the requisite services to Performance Group and they are required to maintain the confidentiality of such data.

12.3. Any questions, comments, suggestions or information other than personal data sent or posted to this site, or any part of this site by online Customers and visitors will be deemed voluntarily provided to Performance Group on a non-confidential and non-proprietary basis. Performance Group reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufactured and marketing of products and services and to meet Customer needs.

12.4. Performance Group will disclose Customer’s personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

12.4.a. Comply with legal process served on Performance Group or the site;

12.4.b. Protect and defend the rights or property of Performance Group and

12.4.c. Act under exigent circumstances to protect the personal safety of users of Performance Group, the Performance Group internet site or the public.

  1. Content

13.1. All reasonable efforts are made to ensure that the information provided on this site is correct and up-to-date. However, Performance Group disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the site. Performance Group takes no responsibility and assumes no liability for the content of the site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint.

  1. Security Policy

14.1. Performance Group had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods:

14.1.a. Firewalls facility.

14.1.b. Should you encounter any virus outbreak, security breaches or received unsolicited mail, please contact us either by email at info@performance.sg or call Performance Group at + 65 6748 3660.

Privacy Policy

We at Performance Group. (“Performance Group,” “we,” “us,” “our”) respect your concerns about privacy. We know that you care about how your personal information is used and shared, and we take your privacy seriously.

  1. By using Performance Group’s Service(s) you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If you have purchased the Product and/or any accessories, it is considered an acceptance of the Terms and Conditions set forth by Performance Group for the Product and/or any accessories, as applicable. Please read the following to learn more about our privacy policy. This Privacy Policy is organized according to the sections below:

1) What does this privacy policy cover?

2) What personal information does Performance Group collect and for what purpose?

3) Does Performance Group share the personal information it receives?

4) What about links to other third party sites and services?

5) Is Personal Information about me secure?

6) What rights and choices do I have?

7) Will I be notified of changes to your privacy practices?

8) How do I update Performance Group with regards to changes to my personal information?

1) What does this privacy policy cover?

This Privacy Policy covers Performance Group’s treatment of personally identifiable information (“Personal Information”) that Performance Group gathers when you access or use Performance Group’s Services. This policy does not apply to the practices of companies that Performance Group does not own or control, or to individuals that Performance Group does not employ or manage.

2) What personal information does Performance Group collect and for what purpose?

The information we gather from you enables us to (i) personalize and improve our Services, (ii) provide you with information, updates, offers and other communications related to our Services, (iii) support your use of the Services. We collect the following types of information from you:

  1. Personal Information You Provide to Us:
    We receive and store any information you enter in connection with our Services or provide to us in an authorized way. The types of Personal Information that is collected may include, but not be limited to, your legal name, email address, phone number, IP address, mailing address. You can choose not to provide us with certain information, but then you may not be able to register with us or take advantage of all of our Services offerings. You understand that providing your personal information over the Internet involves some risk, and understand that in order to receive the support you are requesting, you are accepting that risk.
  2. Personal Information Collected Automatically:
    We receive and store certain types of information whenever you interact with our website. We automatically receive and record information from your browser on our server logs, including your IP address, cookie information, and the page you have requested. Generally, our Service automatically collects usage information such as the number and frequency of visitors to our Services, and its components, and how you interact with and use the Service. We only use this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how you use parts of the Services so that we can make the Services useful for as many users as possible, and improve upon those Services.
  3. E-mail and Text Message Communications:
    You may receive emails or text messages from us regarding your use of products purchased from Performance Group. If you do not want to receive email, text messages, or other mail from us, please contact us at info@aerasmedical.com. Please note that if you have opted out of receiving email or other messages from us, we may still need to contact you via email, but only with regard to the status of your purchase
  4. What About Cookies and Other Internet Tools?
    Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive, through your browser, to enable our systems to recognize your browser. Cookies tell us how and when pages in our Services are visited and by how many people. Our cookies do not collect Personal Information, and we do not combine the general information collected through these cookies with other Personal Information to tell us who you are or the identity of your screen name or email address.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies. Depending on the sophistication of your browser software, your browser may also allow you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our Services’ most attractive features. Our advertising partners may also transmit cookies to your computer when you click on ads that appear on our site. This Privacy Policy does not cover the use of cookies by any advertisers.

3) Does Performance Group share the personal information it receives?

  1. Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information in personally identifiable form to anyone. We share your Personal Information in personally identifiable form only as described below.
  2. Protection of Performance Group and Others: We may release Personal Information when we believe in good faith that the release is necessary to comply with the laws of Singapore; enforce or apply our Terms of Use and other agreements; or protect the rights, property, health or safety of Performance Group, our employees, you, or others (any other party relevant deemed relevant by Performance Group). This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and you will be able to prevent the sharing of this information.

4) What about links to other third party sites and services?

The Services may contain links to or other information regarding other sites or services. We are not responsible for the privacy policies and/or practices of other sites or services. When accessing another site or service you should read the privacy policy stated on that site. This Privacy Policy only governs information collected by us in connection with our Services.

5) Is Personal Information about me secure?

We endeavor to protect your Personal Information to ensure that it is kept private. However, we cannot guarantee the security of such information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of your information at any time.

As per clause 14 in our terms and conditions, Performance Group’s Security Policies are:

14.1. Performance Group had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods:

14.1.a. Firewalls facility.

14.1.b. Should you encounter any virus outbreak, security breaches or received unsolicited mail, please contact us either by email at info@performance.sg or call Performance Group at +65 6100 PEAK (6100 7325).

6) What rights and choices do I have?

7) Will I be notified of changes to your privacy practices?

We may amend this Privacy Policy from time to time. Use of information we collect is now subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement through our Services or by sending you an email or other notification. You are bound by any changes to the Privacy Policy when you use the Services after such changes have been first posted.

8) How do I update Performance Group with regards to changes to my personal information?

You can contact us:
Tel: +65 6100 PEAK (6100 7325)
Fax: +65 6748 3660
Email: info@performance.sg